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Pioneers of Change

Using data to build an inclusive culture

Learn how FBD Insurance adopted a data-driven DEI approach that impacted its organisational goals.
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It is evident a big first step for insurance companies in their diversity, equity and inclusion journey is data collection and this stems from employee trust to disclose and share sensitive information.  And how do you measure DEI progress, performance, and its impact on your organisational goals?

Success is achievable, in this virtual roundtable hear first-hand stories from FBD Insurance on their transformative journey over the last two years.

What will you learn?

  • Learn how your company can overcome legal concerns and trust issues from staff around gathering protected characteristic data. 

  • Get insight and tips on how to get staff to buy into your DEI initiatives and increase participation levels from employees. 

  • Hear how your business can measure and show evidence of your company's DEI progress.

Whether up are at the start of your DEI journey or you are effectively executing your DEI strategy, these conversations are not to be missed. 


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UK Diversity and Inclusion Manager

Company TBC 

Sally is an ambassador for sustainable business practice and an advocate for inclusive technology. Having started as a claims handler and moving through roles in segment development and underwriting, digital transformation and customer analytics, she applies first-hand experience to help make insurance a more welcoming industry for employees and customers. Sally is a Trust Executive for the Zurich Community Trust and Deputy Chair of the IIL Representatives Committee.

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Director of Operations 

Company TBC 

Conor is responsible for managing operations and the Claims department to support the delivery of premium service to IPB Insurance Members and customers. Conor has management responsibility for HR, with a heavy focus on supporting the embedding of our culture, our commitment to diversity and inclusion and our values.


Sandra Healy

CEO & Founder


Prior to inclusio, Sandra’s career spanned 20 years in the global telecoms industry and five years at Dublin City University. where she founded and established the DCU Centre of Excellence for Diversity and Inclusion. In 2015, faced with the challenges of every D&I practitioner, Sandra developed the concept of Inclusio and spun-out of DCU in 2020. Sandra is an Organisational Psychologist and NLP Master Practitioner. 


Carolyn O'Hara

Chief Human Resources Officer

FBD Insurance 

Carolyn O’Hara has over 30 years of Insurance industry experience in both the life and non-life insurance sectors. Carolyn holds a number of qualifications in Insurance and HR as well as a Master’s in business from University College Dublin. Carolyn joined FBD in 2012 and prior to that spent 14 years working with Aviva in a number of management roles and also previously worked with Allianz.